Shipping and Refund Policy for Elixiya
- Due to COVID-19, please understand that delivery timeframes may be affected by these unprecedented challenges.
- Shipping may take additional time during sales, holidays, and extreme weather events.
- Shipping is not available on Australian Public Holidays
- Customer must pay shipping on all returns
- Elixiya will only refund or replace a product in the event that it was received in a damaged condition
- Customers have 7 days after receiving their products to return any damaged goods to Elixiya
- Unfortunately, Elixiya cannot refund or replace any products due to a customer changing their mind
